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Shipping & Delivery
Processing
All order will take about 3-5 working days to process. Orders made on weekend will be process on the following working day
Local (Singapore) Shipping
Local Delivery at $8 nett. We offer free local courier delivery for purchases above SGD60 in a single order. Your order will be delivered by [Delivery Logistics]. Tracking number will be updated once order is confirm, kindly check order confirmation email for the tracking number. It takes 2-3 working days for the item to reach you. You can track your item from here. For self-collection, the item(s) will be dispatched from the warehouse and ready for collection in the respective stores within 48 business hours. We will also notify customers via email/phone once the item(s) have arrived and ready for in-store collection.
Self Collection Address:
- 37 Jalan Pemimpin Mapex #03-10 Singapore 577177
- WRONG SHIPPING ADDRESS
- We are unfortunately not liable for items sent to a wrong shipping address provided. However, as all packages come with tracking number, we will try out best to help track down the package and direct it to your correct address. Any re-shipping charge incurred will by borne by the customer for the wrong address provided.
- If you have any other queries regarding the payment, please drop us an email and we will get back to you as soon as possible.
Trio Kids stems from our love of our 3 children. As a reminder to ourselves to prioritise them before anything else, we thought it would be best suited to name our brand after them.